Best CRM Software for Small Business in India

Best CRM Software for Small Business in India

Best CRM Software for Small Business in India. Here is the list of best CRM tools.

What is CRM Software?

Customer relationship management (CRM Software) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

Source: Wikipedia

Here is the list of CRM Softwares

Zendesk: Customer service software company 

About: Zendesk Inc. is an American customer service software company headquartered in San Francisco, California, USA. Zendesk provides the best CRM Software for all industries.

Products: Zendesk for service (The complete service solution), Zendesk for sales (The modern sales solution)

Solutions: Enterprise (Have conversations at scale), SMB (Grow without growing pains), Startups (Get off on the right foot), Internal help desk (Treat employees like customers), Industries (Meet your market’s needs).

Pricing: For Services ($49 to $215), For Sales ($19 to $99)

Free Trial: Yes

Odoo: Open Source ERP and CRM Software

About: Odoo is a suite of business management software tools including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management to name a few. The Community version is a libre software, licensed under the GNU LGPLv3. Oddo works on new features to solve the business owners problems through sales crm or crm tools.

Products: Sales (CRM, Sales, Point of Sale, Subscriptions, Rental, Amazon Connector)

Pricing: Oddo offering Monthly & Annual subscription plans

Free Trial: Yes

Zoho: Cloud Software Suite and SaaS Applications

About: Run your entire business with Zoho’s suite of online productivity tools and SaaS applications. Over 60 million users trust us worldwide.Try our Forever Free Plan! And As we know Zoho is best for customer relationship management (CRM Software) Software.

Free Trial: Yes

Pricing: Zoho offering Monthly & Yearly subscription plans. Monthly (₹1300 to ₹3200), Yearly (₹800 to ₹2600)

Creatio: CRM, low-code and process automation

About: Creatio is a Software as a service low-code solution for process management and CRM. As of 2020, the Creatio solution stack consisted of Studio Creatio, Sales Creatio, Marketing Creatio and Service Creatio. Creatio is the CRM Software provider to below industries with best prices and new features.

Free Trial: Yes

Industries: Financial Services, Public Sector, Telecommunications, Professional Services, Media And Advertising, Manufacturing And Distribution, Transportation And Logistics, Pharma

Salesforce – CRM Software & Solutions

About:, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also provides a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Free Trial: Yes

Freshworks – CRM Software for Marketing & Tools

About: Freshworks offering best tools to small, medium, and large businesses. Refreshing with new tools to your team.

Free Trial: Yes

Clickup CRM Software

About: Looking for an easy way to manage customers and orders all in one place? Get ClickUp’s CRM Software Template for free.

Pricing: $0 to $5/Member/Month

Free Trial: Yes

Hubspot: CRM Software for Business

About: HubSpot is an American developer and marketer of software products for inbound marketing, sales, and customer service.

Workflow Max

Pricing: Hubspot CRM Software offering Monthly & Yearly Subscription plans with best prices and new features.

Free Trial: Yes

vCita: Client management software for small businesses

About: The perfect small businesses CRM Software | Grow your business by building long-lasting customer relationships. More than 100.000 SMBs run on vcita. Looking for best CRM Software? vCita is another good CRM Software tool.

Pricing: Starts $19/Month/Member

Free Trial: Yes

Agile CRM Software

About: Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses. Contact sales for Free CRM Software access.

Pricing: $0 to $48

Free Trial: Yes

Pike 13 – Reliable CRM Software

About: Pike13 CRM software is simple because you don’t need complicated. Our user-friendly interface offers everything you need to run your business your way. Contact now for best CRM Software at your place.

Pricing: $129 to Custom

Free Trial: Yes

Bitrix24 – CRM Software for Small Businesses

About: Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks.

Pricing: $1490

Free Trai: Yes

Nifty – Remote CRM Software

About: Nifty is the remote collaboration hub to manage projects, tasks, and communications — all in one place. Remote work has never been easier, fun, and more.

Pricing: $39 to Custom

Free Trial: Yes

Kapture CRM Software

About: An enterprise grade SaaS based customer support and helpdesk ticketing CRM software to manage all your business processes on a unified dashboard.

Pricing: Monthly and Yearly Plans Available (₹1499 to ₹7499)

Free Trial: Yes

Cratio CRM Software:

About: Cratio is a software product development company based in Chennai, India. We develop Cloud & Mobile CRM software, the solutions are offered to clients as SaaS (Software as Service). Our registered office is in Chennai & we service customers in India & Abroad.

Pricing: 499 Monthly, 699 Yearly

Free Trial: No

Salesmate – Customer relationship management tool

About: Salesmate offers industry’s best built-in calling and texting in 90+ countries. You don’t need a separate calling CRM software.

Pricing: $12 to $50

Free Trial: Yes 


About: Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics.

Pricing: ₹1250 to Custom

Free Trial: Yes

Let us know if you have any good CRM Software for Small, Medium, and Large Businesses.


What are CRM software examples?

Hubspot, Salesforce, Freshworks, Netsuite and many more. We’ve updated more CRM Softwares for your reference, please check above list of CRM Softwares.

What are the Benefits of CRM Software?

Keeping track of customer interactions, Improved organization, and many more.

What does a CRM software do?

A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location.

How much CRM software costs?

Around $12 per user, per month for small businesses. More advanced packages for larger enterprises range from $50 to $150 per user, per month, while the most expensive CRM systems charge $300 per user, per month, and many more.

Who needs crm software?

Sales team and Marketing team.

and More over find the list of Other Software and Tools.


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